Cookies

1. About this policy

This Cookie Policy explains how the KB Tiling Essex website may use cookies and other storage or access technologies. The rules can apply not only to traditional browser cookies but also to technologies that store information on, or access information from, a user's device, including web storage, scripts, tags, tracking pixels and similar technologies.

Where the use of a storage or access technology also involves personal information, the Privacy Policy applies in addition to this Cookie Policy.

2. What cookies and similar technologies do

Cookies are small pieces of information associated with a browser or device. Depending on their purpose, they can be used to keep a website secure, remember a preference, support a requested feature, understand performance, integrate third-party content or track activity across services.

Some technologies operate only for the current session and others remain for a longer period. Some are set by the website being visited and others are controlled by a third party whose content or service is used on the page.

3. Strictly necessary technologies

Some storage or access is necessary to transmit communications, secure an online service or provide a feature that a user has specifically requested. Where a legal exception applies, consent may not be required, although clear information should still be provided about relevant technologies.

Technologies that are merely convenient, useful for our own analytics, advertising or optional personalisation are not treated as strictly necessary simply because they benefit the website operator.

4. Consent for non-essential technologies

Where the law requires consent for a cookie or other storage or access technology, consent must be obtained before that technology is used. Consent must be freely given, specific and informed and must involve a clear positive action. Simply continuing to browse is not treated as consent where valid consent is required.

Where optional technologies are controlled through a cookie banner or preference tool, refusing optional technologies should be as straightforward as accepting them, and a user should be able to change a previous choice.

5. Google Maps embedded content

The KB Tiling Essex website includes an embedded Google Maps frame showing the business location. When the map loads, content is requested directly from Google. This means Google may receive technical information such as your IP address, browser and device information, the page from which the request was made and information about interactions with the embedded map.

Google may use cookies or other storage and access technologies in connection with its embedded content. Those technologies are controlled by Google rather than KB Tiling Essex. Where consent is legally required before optional Google storage or access takes place, the website's consent implementation should prevent that optional technology from being used until the required consent has been obtained.

Because third-party identifiers, purposes and expiry periods can change independently of this website, the most accurate technical details for Google-controlled technologies are also described in Google's own privacy and cookie information.

6. Analytics and performance technologies

If analytics or performance technologies are added to the website, they may be used to understand matters such as page visits, device categories, general traffic sources, errors and website performance. Non-essential analytics or tracking will only be used where the applicable storage and access rules and data-protection requirements have been satisfied.

This policy does not treat analytics as strictly necessary merely because analytics information is useful to the business.

7. Advertising and behavioural tracking

If advertising pixels, remarketing tags, cross-site tracking or behavioural advertising technologies are introduced, they can involve more intrusive profiling and cross-service activity. Where such technologies require consent, they will not be used before valid consent is obtained.

KB Tiling Essex does not rely on this policy as a substitute for a consent mechanism where the law requires a positive choice.

8. Functional preferences

Some optional technologies may remember a preference or support a feature that is not strictly necessary for the basic operation of the site. Whether consent is required depends on the specific technology, purpose and legal exception that applies. The website should classify the technology according to what it actually does rather than the label given to it by a provider.

9. Third-party links and social media

The website contains links to external services such as social-media profiles, messaging services, review platforms and other websites. A normal link does not by itself mean that the linked provider can store information on your device through this website before you click it. However, once you follow the link, the third party's own service, cookies and privacy terms apply.

Embedded third-party content is different because content is loaded from the third party while you remain on this website. The Google Maps section above explains the embedded map currently used on the site.

10. How long technologies remain

The duration of a cookie or similar identifier depends on its purpose and provider. Session technologies normally expire when the browsing session ends. Persistent technologies may remain for a defined period or until they are deleted. Third-party providers can change the duration of their technologies, so any consent tool or technical audit should be kept under review.

11. Browser controls

Most browsers allow users to view, delete or block cookies and to control some forms of site storage. Browser settings are separate from any consent controls offered by this website. Blocking all storage can affect features that rely on technology that is necessary to provide a requested function.

12. Changing or withdrawing consent

Where processing is based on cookie or storage consent, you can withdraw or change that consent at any time through the relevant preference control where one is available. Withdrawal should be as easy as giving consent. Withdrawing consent does not make previous lawful processing unlawful, but optional technologies based on that consent should stop being used going forward.

Deleting cookies from your browser may also remove a stored consent preference, in which case the website may need to ask for your choice again.

13. Cookie and technology audits

Cookies and similar technologies can change when website code, hosting, third-party embeds or service providers are updated. We therefore review the technologies used on the site periodically and update this policy or the consent controls where necessary.

A policy cannot accurately replace a technical audit. If new analytics, advertising, embedded media or tracking code is added, the website should be checked before deployment so that any required information and consent controls are in place.

14. Relationship with the Privacy Policy

Where a cookie, embedded service or other technology processes personal information, the Privacy Policy explains the purposes, lawful bases, recipients, transfers, retention approach and data-protection rights that may also apply.

15. Contact

Questions about cookies, storage and access technologies or privacy on this website can be sent to kbtiling.essex@gmail.com. You can also contact KB Tiling Essex on 07581 091 242 or 01245 529 613.